This Privacy Policy describes how dripshakers.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contacting Us

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email at hello@dripshakers.com

Information we collect from you

 

Our team and trusted third-party providers keep track of information when you interact with our site or get in touch. This includes:

•  Your name, email address, contact number, billing and delivery address and demographic information
•   Information about your device, browser, IP address and location
•   Pages you visit on our site and products you view  

How we use this information

At all times, your data security is our utmost priority. We will never sell or distribute any of your information to third parties without your explicit permission - unless legally required to do so. All the details that you provide us with are only ever used for specific objectives which include:

•       Processing, fulfilling and delivering an order to you
•       Responding to an enquiry you submit to us via our customer service channels
•       Sending you email correspondence via our newsletter (if you have opted in to this)
•       Business analysis, reporting and market research;
•       Improving our products and services. 

Drip partners with experienced third parties to guarantee secure payments, targeted advertising, and effective email marketing. This means that some of your personal information is stored outside of Australia (where we are located) to provide the best service possible. When you give us permission by subscribing or making an order via one our platforms we assume that you have carefully read through all terms and conditions included in our privacy policy as well as given consent for processing data according to it.

Additionally, when you subscribe to our database and provide us with personal information (such a name, email address and phone number), you grant us access for marketing purposes. This can include receiving newsletters, competitions & incentives through email/SMS notifications, social media platforms or post.

Opting Out of Communication

We understand how important it is for you to have control over the type of communication and marketing content that reaches you. That's why we offer multiple channels through which our customers can easily opt-out from receiving any further communications, e.g., emails or SMS messages sent out by us on behalf of our mailing list and mobile marketing campaigns. Additionally, there are options available within social media platforms such as Facebook and search engines like Google where users can amend their settings in order to stop seeing targeted ads relevant to them based upon information stored with us - provided your account remains active or as required by law.

 

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

 

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.